Technology

Technology; a manner of accomplishing a task especially using technical processes, methods,or knowledge, the Merriam-Webster Online Dictionary.

We use technology everyday.  Like many people technology does not always work. Sometimes it seems that the technology itself is more of a problem than not using it.

Case in point a business that uses paper for all of the events, calendars, contracts, and planning.  The process is labor intensive, but they have done it this way since the start. Even today with smart phones, tablets and laptops, some businesses use them for email and web surfing, but do not utilize them to make the business better.